Help
Frequently asked
How long does delivery take?+
Most orders are delivered within 3–5 business days across India.
Do you offer Cash on Delivery?+
Yes. COD is available on most products, marked on each product page.
How can I track my order?+
You'll get a tracking link via email and SMS, and you can also see live status from your Orders page.
How do returns work?+
You can request a return within 7 days of delivery. See our Refund Policy for full details.
Do you ship internationally?+
Not yet — Pallvex currently ships across India. International shipping is coming soon.
Is my payment secure?+
Absolutely. All online payments go through Razorpay with bank-grade encryption. We never store your card details.